Privacy Policy
Privacy Policy
At Soontra, we take your privacy and the security of your production assets seriously. This Privacy Policy describes how we collect, use, and handle your information when you use our video collaboration and project management platform.
Table of Contents
Information we Collect
Account Information
We collect your name, email address, and profile picture when you create an account or sign in via Google OAuth.
Media Assets
We store and process the video, audio, image, and document files you upload to your workspace for project management and AI analysis.
YouTube Data
If you choose to connect your YouTube channel, we access read-only performance data, including views, watch time, subscriber counts, and audience demographics.
how we use google user data
Soontra uses Google User Data to provide specialized video production tools:
Authentication
We use your Google profile information to verify your identity and manage your account.
YouTube Analytics
We use read-only access to your channel to generate performance dashboards, identify top-performing videos, and track growth goals directly within Soontra.
AI Enhancement
We process your uploaded media using Google Gemini models to provide semantic search, speech-to-text transcription, visual scene description, and AI-powered clip repurposing.
Google API "limited use" disclosure
Soontra's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We do not sell your Google user data to third parties. We do not use your Google user data for serving advertisements, including retargeting, personalized, or interest-based advertising.
data storage and security
Workspace Isolation
Your data is isolated at the database level using Row-Level Security (RLS) to ensure it is only accessible to authorized members of your specific workspace.
Authentication Security
We implement account lockout policies after 10 failed login attempts and use Cloudflare Turnstile to prevent unauthorized automated access.
AI Processing
Once a file is indexed for search, the data remains searchable permanently within your workspace unless you choose to delete the original file.
third-party service providers
Payment Processing
We use Stripe for billing and subscription management. Soontra does not store your credit or debit card details.
AI Services
We utilize Google Gemini for natural language processing and media analysis.
data deletion and retention
User Control
You can delete your uploaded files at any time, which also removes the associated AI-indexed content and metadata from our search index.
Workspace Deletion
Workspace owners may delete an entire workspace, which permanently removes all projects, files, and associated data.
contact information
If you have any questions regarding this Privacy Policy or our data practices, please contact us at:
Email: info@soontra.com
© 2026 Soontra. All Rights Reserved
© 2026 Soontra. All Rights Reserved
© 2026 Soontra. All Rights Reserved